What if I want to cancel my entry?
If you want to cancel your entry, you must do so prior to 24 May 2024, and have notified event organisers before COB on this date.
Contact chris@tourdetrails.com or text/call 0430 376 621.
You will receive your entry fee in refund less $30 administration fee.
If you withdraw from the event and notify the event organiser AFTER 24 May 2024, you will NOT receive a refund under any circumstances.
There are also no transfers/deferrals to future events for the same reasons.
Why? Well, it’s complex, but essentially a lot of the money that comes in from entry fees has already been spent well prior to race day (and well prior to even the final refund due date) on things like course logistics, insurance, materials, hiring of infrastructure, staff etc. Trust us, no one’s trying to diddle anyone here – we’re not in outdoor recreation industry to be millionaires, trust us!
Feel free to chat to us about the ins and outs – we’re pretty honest peeps.
Please do not ask for a refund of deferral post 24 May 2024 as refusal often seems to offend!
Well, can I transfer my entry to another runner?
Yes you can! You will however need to email chris@tourdetrails.com, notifying
who is the runner pulling out
who is the entry being transferred to (and gender)
email address
mobile phone
postal address
date of birth
emergency contact (name and mobile)
medicals
